Laura Elizabeth tries to make her client’s experience working with her as amazing as possible. At one point in the interview, she talks about how she goes as far as to make every email, worksheet and phone call “amazing.”
Keeping clients happy is important if you want to get referrals, and I think we all want those.
We discuss:
Resources mentioned in the episode
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Bio
Laura Elizabeth is a designer with a hankering for cross stitch and rockets. She runs Design Academy which aims to help developers conquer their fear of design. She's also launched her first product called Client Portal—a client-friendly way to keep your projects organised.
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